Terms of Service

Acceptance of Terms

By accessing or using the Designer Discount Club website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree to these terms, you may not access or use our website and services. Please read them carefully.

Cookie Policy

This Cookie Policy explains how Designer Discount Club ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work or to work more efficiently, as well as to provide reporting information.

We use cookies for the following purposes:

• Essential cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work properly.
• Analytics cookies: These cookies allow us to collect information about how visitors use our website, such as the number of visitors, the pages they visit, and the sources from which they came. We use this information to improve our website and provide a better user experience. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.
• Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases, selecting advertisements based on your interests. We may share this information with third parties to help us deliver and analyze the effectiveness of our advertising campaigns.

By using our website, you agree to the use of these cookies and similar technologies. You can manage and control the use of cookies through your browser settings. Please note that blocking or deleting cookies may affect your browsing experience and functionality of our website.

For more information about cookies and how to manage them, please visit our Privacy Policy.

Data Sharing

At Designer Discount Club, we may share your personal data with third-party tracking services to track user actions and improve our services. These third-party services include Segment, Mixpanel, Amplitude, Facebook CAPI, Google Ads, and others.

These services help us analyze user behavior, understand user preferences, and optimize our marketing efforts. The data shared may include but is not limited to your interactions with our website, purchases, and demographic information.

Please note that these third-party tracking services have their own privacy policies, which govern the collection, use, and disclosure of your personal data. We encourage you to review the privacy policies of these services to understand how they handle your data.

By using our website and services, you consent to the sharing of your personal data with these third-party tracking services for the purposes described above.

Membership

To access certain features and benefits of the Designer Discount Club, you may be required to create an account and become a member. By creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account information, including your username and password. You must be at least 18 years old or have the legal capacity to enter into contracts in your jurisdiction to become a member.

Use of Services

You agree to use the Designer Discount Club services for lawful purposes only. You will not engage in any activities that may disrupt or interfere with the proper functioning of our website or services. You will not use our services to distribute or transmit any harmful, unlawful, or objectionable content.

We reserve the right to suspend or terminate your account if we believe you have violated these Terms of Service or engaged in any unauthorized or inappropriate use of our services.

Prohibited Activities

The content, design, and layout of the Designer Discount Club website are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, reproduce, distribute, or create derivative works based on our website content without our prior written consent.

Sharing Quote Pricing: Sharing quote pricing publicly, including on social media platforms or public forums, is strictly prohibited. Such actions may result in account termination without prior notice. Please be aware of and adhere to this policy to maintain the integrity and confidentiality of pricing information within the Designer Discount Club community.

Privacy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Logos and Photos

Logos of other brands displayed on this website are for informational purposes only. They do not imply any affiliation, endorsement, sponsorship, or ownership by our company. All third-party trademarks, service marks, logos, photos, and company names are the property of their respective owners.

Shipping Policy

We strive to provide estimated shipping dates for our products. However, please note that these dates are best estimates from retailers and wholesalers we purchase from and may not be exact.

Delays in shipping may occur due to unforeseen circumstances or factors beyond our control. We will make every effort to keep you informed of any shipping updates.

It is your responsibility to check the accuracy of your order, including style numbers, finish, and fabric choices.

You are responsible for ensuring that the merchandise will fit through your doorways, stairways, corridors, elevators, and similar areas. We will gladly provide the dimensions of any item upon request.

Fulfillment and Cancellation Due to Supplier Constraints

• Fulfillment: While Designer Discount Club endeavors to provide all products listed on our platform, fulfillment of any order is subject to availability from our associated retailers or suppliers.

• Cancellation Due to Unavailability: In the event that a product purchased by a customer is not available or cannot be fulfilled by our retailer or supplier for any reason, Designer Discount Club reserves the right to cancel the order.

• Refund Processing: In the event of such cancellation due to product unavailability, Designer Discount Club will refund the full amount paid for the order. Please note that while we will initiate the refund immediately upon cancellation, the processing time for the refund to reflect in the customer's account may take between 10 to 15 business days, depending on various factors including the payment method used and the policies of the customer's banking institution.

Materials

Some of the furniture available through the Designer Discount Club may be made of natural materials. Color and grain variations in wood, leather, fossil stone, marble, and similar materials are natural and enhance the value of your furniture. We cannot ensure the matching of related pieces or various surface stains on the same piece. They may vary in grain, color, and texture. The actual product you receive may not be exactly as pictured.

We make every effort to provide accurate product descriptions and images, but variations in natural materials are inherent and add to the unique character of each piece.

Manufacturers do not warrant or guarantee the durability, wearing quality, and fastness of color of fabrics, vinyls, or leathers.

Prop 65 Notice

Some products sold by Designer Discount Club may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. It is your responsibility to review any applicable product warnings and labels provided by the manufacturer. By purchasing and using our products, you acknowledge and understand the potential risks associated with the use of these products as outlined by Prop 65.

Warranties

Except for any manufacturer's warranty, if available, there are no warranties expressed or implied, including, but not limited to, any warranty of merchantability or fitness for a particular purpose.

All clearance merchandise is sold "AS-IS" and is not covered under any warranty. No refunds are available.

Unless otherwise stated, there are no warranties expressed or implied, including, but not limited to, any warranty of merchantability or fitness for a particular purpose.

Sales Tax

We are not responsible for collecting or reporting sales or use tax in every jurisdiction. If we do not collect sales tax on your transaction, we encourage you to consult state and local tax laws to determine the amount of sales or use tax liability, if any.

Cancellation, Returns and Damages

Cancellations: If you wish to cancel your order, please reach out to us. We will let you know if the item can be canceled. A 3% cancellation fee will apply to account for credit card processing fees.

Returns: Return policy for items will be added to their respective quote (or Unlock). It is your responsibility to read and understand the return policy for every quote (or Unlock) before placing the order.

Special orders or custom orders cannot be canceled or returned. Please ensure your selection is accurate before placing the order.

We do not accept remorse returns. All sales are final unless explicitly stated otherwise.

In the event of damage during transit, you must contact us via email at [email protected] within 48 hours of receiving the merchandise. Return requests made after 48 hours of delivery will not be accepted.

To file a damage claim, please provide the following:

• Pictures of the packaging before it was opened.
• Pictures clearly showing the damage.
• A copy of the signed Bill of Lading (BOL) with detailed notes regarding the damages.

We will work with you to do our best to help you with your returns in case of damage. Please note that failure to comply with these claim procedures may result in the denial of your claim.

Changes to Terms of Service

We reserve the right to modify, update, or change these Terms of Service at any time without prior notice.

Any changes to the Terms of Service will be effective immediately upon posting on our website.

By continuing to access or use our services after the modifications, updates, or changes have been posted, you agree to be bound by the revised Terms of Service.

Contact

If you have any questions or concerns regarding our Terms of Service, please contact us at[email protected].